What's is Nova Audion’s returns policy?
In the event that a product arrives damaged or is found defective you may return it back to us for a full refund on the price of the product. This must be done within 7 days of the purchase arriving and the product must be in new condition with original packaging and all included accessories. Nova Audion accepts no responsibility for the improper installation and use of purchased products.
Can I get my shipping cost refunded?
Return shipping costs must be born by the buyer.
Do I need to return the item in its original packaging?
An item must be returned in the original manufacturer's packaging, so we recommend you keep your packaging for at least the first 7 days after purchase.